Jenny Allport Reid

The Midcounties Co-operative Travel

We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)

Packedup Limited

Packedup Limited

We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes

Jenny Jackson

Travel-pa

JI have recently helped in the "setting up" of a new homeworking company, and following on from the great working relationship I had with my Major whilst with my previous company...You will be our preferred flight consolidator for sure !!

Deborah Robbins

Travel Counsellors

Super service and dead friendly staff!

Hannah Spratling

H-C Travel Ltd

Easy to use website, lovely staff that are very helpful, great prices and not forgetting the major money which is nice to receive

Dave Simpson

H-C Trav el Ltd

I just wanted to say thank you for all the extra work you did with my cricket tour group to South Africa in January. I met with some of the group recently and they reported that everyt hing you/we arranged for them went very smoothly and that they were very pleased with the arrangements. So much so that they are thinking of doing a similar trip in early 2017. Thank you again for all your help.

Julian Abbott

Abbotts Travel

WE HAVE USED MAJOR TRAVEL FOR A NUMBER OF YEARS AND HAVE AN EXCELLENT WORKING RELATIONSHIP WITH THEM. THEIR WHOLESALE FARES ARE VERY COMPETITIVE AND THE STAFF ARE ALWAYS HELPFUL AND EFFICIENT.

Debbie Hancock

Travel World

Id certainly recommend Major Travel, I rang reservations because I needed to hold a flight seat for a customer, I was greeted professionally and very friendly I held the seat and later called back to confirm it, it was emailed the invoice and e ticket immediately, it was a breath of fresh air to be able to obtain all the documents without continuous phone calls and hassle, I would also like to advise that the feed into isell is excellent and the rates are very competitive.

Dave Simpson

H-C Travel Ltd

I just wanted to say thank you for all the extra work you did with my cricket tour group to South Africa in January. I met with some of the group recently and they reported that everything you/we arranged for them went very smoothly and that they were very pleased with the arrangements. So much so that they are thinking of doing a similar trip in early 2017. Thank you again for all your help.

Suzanne

North South Travel

Because it is a reliable, reputable company with great sales staff

Tresa Hutchinson

The Co-operative travel

I havent yet made a booking with Major as you have only just become one of our suppliers, however I am very impressed with how easy you have made it and how willing you are to resolve issues. I have advised this to my colleagues and look forward to making future bookings with you.

Brenda Skinner

North South Travel

Always a pleasure to talk to any of your reservations staff. They are extremely helpful and always make me laugh