44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
Attractions & Excursions
Multi Centre Tours
North South Travel
Because it is a reliable, reputable company with great sales staff
Voyager Travel Services
Just a great business with great staff, the staff training must be excellent as there is rarely a question the guys and girls at Major can`t answer. Website is also one of the quickest to use although I think it could be improved, only a little.
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Star Buys Trave
Love booking with Major as they offer best fares and have nicest staff around who will bend over backwards to assist with reservations
I have used Major on different occasions as I have tried others and not had the good response as I have had with Major travel.
Mid-Counties Co-operative Travel
I would just like to pass on my thanks to both Chaya and Ami for all their help with my bookings. I know Chaya came in on Saturday which was her day off to help sort the booking - she has been brilliant sorting this out for me making sure confirmations and vouchers are sent promptly to me.
World of Transport Travel
Having dealt with Major Travel for many years now, I have to say that it is always a pleasure to deal with such a professional & dedicated team. Although we no longer make many calls to the reservations team (we prefer to self-book or use the new web site where possible), all departments are most worthy of the highest praise possible. Well done everyone!
The Internet Traveller
I like booking my clients with Major Travel because: I know Im going to get a great service, the Major Web site is easy and quick to use, I can call and get a price very quickly over the phone without having 9 options to choose from before I get through to anyone, and above all I know that I am getting a competitive rate
We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!
Major web has an easy system and good prices!
Personal Travel Advisor
Just wanted to thank you for giving me the info on Major. Just confirmed my first booking with them and I must say they were absolutely brilliant and so helpful.
We recently used Major Travel for the first time and were hugely impressed with the service we received, not only were the prices highly competitive, but the service from your staff was second to none. We will most definitely use you again and would highly recommend you to our hays travel colleagues. It makes such a pleasant change to deal with people whom really know that they are talking about and who are passionate about what they do.