Major Travel Plc act as a Data Controller in order to fulfil our principle status as a Tour Operator. We collect data so that we are able to arrange and process your customers' holiday arrangements. Major Travel Plc never markets directly to your customers, so be assured, data is not used for profiling in any way, or for any purpose other than that stated above.

Data we collect from you:

Passenger names
Gender
Date of birth
Passport details
Other travel requests made by customers can require the provision of personal health data to facilitate certain assistance on aircraft and at airports, or dietary requests which may disclose religious beliefs. It's imperative that you obtain positive consent from your customer to receive and process this information. Request for visa or other types of entry authorities can include: Contact details Place of residence Criminal convictions The above list is subject to change at any time.

How long will the data be stored:

3 years days after the return of the clients from their trip, all held data will be securely deleted except for passenger names, which will be kept to perform necessary accounts functions.

Data that we share:

To make sure travel plans go without a hitch information is passed to our suppliers via reservation systems. We use well-known airline reservation systems, international bed banks, transportation handlers and attraction ticket providers. For obtaining entry visas data is passed to the relevant country's approval system.

Client rights:

If a customer would like a copy of data concerning them currently held or wish for any data to be corrected or erased, they should send a written request to:

helpdesk@major.travel
They also have the right to raise any grievance relating to data protection with the Information Commissioners Office, details for which can be found on their website https://ico.org.uk/global/contact-us/

Linking to other sites from our website:

Our website contains links to other sites, Major Travel Plc is not responsible for the privacy practices within any of these other sites. Users should be aware of this when leaving our site and we would encourage users to read the privacy statements on other sites visited.

Contacting you:

To contact you via e-mail, letter or phone with details of Major Travel Plc, or selected suppliers products and services including financial services, which may be of interest to you. We may also monitor and/or record your telephone conversations with the company for security purposes and to ensure consistent customer service levels (including staff training). By entering into a contract with us you agree to the use and disclosure of information by the company as described.

Website Usage:

This website is owned by Major Travel Plc. Use of the website is strictly restricted to authorised personnel only. All user activity is monitored and recorded, anyone using this website expressly consents to such monitoring and recording. In order to login to this website you must have a valid username and password as supplied by Major Travel Plc. Any attempt at unauthorised access or usage of this website is a criminal offence under the Computer Misuse Act 1990. Major Travel Plc. is committed to keeping your personal information safe and secure. It is important that you keep your login details secret and take reasonable precautions to keep them safe. You should not share your logon credentials with other parties.