Exclusively for Travel Agents

In February 2017 after inviting feedback from our agents, we made the decision to end our direct sell arm and focus entirely on servicing the needs of our travel agents. A business should choose a direction and then make sure it is the best at what it does. And that’s exactly what we decided to do- become the best trade only supplier for travel agents in the UK. We decided that to grow our business, we would do everything we could to make our agents businesses successful.

It’s a vicious cycle- agents drive volume to direct sell flight and holiday operators, and then the direct sell operators get overrides that allow them to undercut their agents and sell directly to the public. We felt the frustration of agents, but realised that agents had no alternative- they still had to deal with the direct sell operators as there was little other choice. We decided it was time to break the cycle. We would drive volume from agents and use any overrides to invest back into our agents. Its part of our agent

Even wholesalers that don’t actively seek to cut out their travel agents end up getting calls directly from the client who has seen the principle booking confirmation and ATOL certificate!